Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,873

members

1,361

online

29,239

topics

Top

Billing

New Poster

Billing

I’ve been a customer for 3 years, never missed any payments. Now my bill went up from $159 to $272!!! I Called customer service if they can do something.. they said they’re prices went up!! I ask for manager thinking maybe upper management can do something still the agent said they only have 1 price!!! I told them I would cancel the service and they are perfectly fine losing a loyal client! Asking me when should I cancel my service... Checking other company now.
Official Employee

Re: Billing

 Hello, and thank you for reaching out to us. I would be happy to check and see if there any available promotions for you if you would like. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 203 views
  • 0 kudos
  • 2 in conversation