Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,777

members

1,339

online

29,226

topics

Top

Billing

ANSWERED
New Poster

Billing

I scheduled an upcoming payment and want to change the date. How do I do that? If I can't change the date ,how do I cancel the payment? I will then go in and reschedule it.

Accepted Solution

Re: Billing

Hi, Joanne3535 - In My Account webpage click on Billing, under Upcoming and Pending Payments you should see your scheduled payment. Right next to it you will see an option to Manage Scheduled Payments - click on it, then click Manage. It will give you an option to change the amount and/or the scheduled date. Please let me know if you get any issues. 

View answer in context
Official Employee

Re: Billing

Hi, Joanne3535 - In My Account webpage click on Billing, under Upcoming and Pending Payments you should see your scheduled payment. Right next to it you will see an option to Manage Scheduled Payments - click on it, then click Manage. It will give you an option to change the amount and/or the scheduled date. Please let me know if you get any issues. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 331 views
  • 0 kudos
  • 2 in conversation