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Billing Breakdown?

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Billing Breakdown?

Hi there, 


Could somebody help me understand Comcast's service package speed breakdowns? I am a bit confused because when I originally ordered my internet package two months ago I thought I had ordered up to 150mbps upload speed. On my current bill, I see it says I'm getting up to 250mbps up, which is WAY more than I need or want. (I also noticed that I have very rarely reached speeds over 100mbps on speed tests with my computer connected to my router via ethernet, so I am not getting anywhere near the speeds they are suggesting.) On the bill it says "Performance Plus Internet $39.99", with an additional charge for "Blast Pro $20.00". I don't remember ordering this speed increase...can I get this "Blast Pro" addition taken off of my account? What would my speeds look like without it? I feel like I have been tricked here...


Additionally, I can't seem to find anywhere what my bill will be after the two year period is up. Anyone have any information on this, or where I can find this info? 

New Poster

Re: Billing Breakdown?

I believe Performance plus speeds 75mbps download 10mbps upload &
Blast pro 150mbps download 50mbps upload
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