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Bill pay extensions??

New Poster

Bill pay extensions??

Does comcast offer bill pay extensions? I called customer support and the lady transfered me to a different department and the line said, "due to high call volume they could not take my call at this time", and hung up on me. So I want to know if they even offer this before i try and call back.

 

Thank you!

Silver Problem Solver

Re: Bill pay extensions??

If your talking about giving you more time to pay or setting up payment arrangements, yes I have seen others post on the forum they were able to get that done.

Regular Visitor

Re: Bill pay extensions??

Good question. My bill is due on the 20th, I called to ask for an extension until the 21st. Well, around 11:00A.M. on the 19th, my service was disconnected. The guy told me as long as I paid the bill by the 20th I would be alright. Well, they didn't even give me a chance

Service Expert

Re: Bill pay extensions??

wllmsmry, did you have a past due balance?




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Silver Problem Solver

Re: Bill pay extensions??

it must be by market, I have no paid my bill for over a month and nothing was done.  Do you mind if I ask where you are from?

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