Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,249

members

488

online

28,742

topics

Top

Bill jumped to $180 on a $119 a month plan...

Regular Visitor

Bill jumped to $180 on a $119 a month plan...

I originally signed up for a internet and TV package that is supposed to be $119.99 a month. It has now jumped up to over $180 a month. This is insane. I looked into altering my plan but the offers presented to existing customers doesn't bring the cost down at all even with losing channels. New memebers can get the same package for the original price I paid. Even to drop down to just Internet only is $39.99 a year for 150mbps while the same offer for existing customers is $81.95 a month. I have had no issues with comcast for the over 10yrs I have been a customer but these price increases are getting out of hand. Is there anyone who can help me bring these costs down?

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 0 replies
  • 166 views
  • 0 kudos
  • 1 in conversation