Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,703

members

990

online

29,999

topics

Top

Being charged for a box I don't have

Contributor

Being charged for a box I don't have

I looked at my bill today and see an extra box on my account and a bill for it.

 

The box is:
"Set-top Box"

MOTO MSCC9063

Serial Number: MT1717TQJ381

 

I have no idea why this was added or I was billed for this. I need someone with the authority to do so to contact me so I can have this removed and receive credit for it.

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 0 replies
  • 124 views
  • 0 kudos
  • 1 in conversation