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Auto Pay and EcoBill Discount

New Poster

Auto Pay and EcoBill Discount

Hi Folks,

   I just signed up for internet service and was told by the agent that I would receive a $5/mo discount if I signed up for both auto payment and EcoBill.  I did so, but see no change to my upcoming bill.  Other posters have mentioned $10/mo discounts that never materialized.

   Any thoughts on how/if this discount works?

   Many thanks!

Expert

Re: Auto Pay and EcoBill Discount


@kreutz wrote:

Hi Folks,

   I just signed up for internet service and was told by the agent that I would receive a $5/mo discount if I signed up for both auto payment and EcoBill.  I did so, but see no change to my upcoming bill.  Other posters have mentioned $10/mo discounts that never materialized.

   Any thoughts on how/if this discount works?

   Many thanks!


The discount is now $5 for both AutoPay and Ecobill.  It won't kick in until your second or third billing, however.

New Poster

Re: Auto Pay and EcoBill Discount

Why? That is not what I was told by the agent.
Official Employee

Re: Auto Pay and EcoBill Discount

Hi kreutz, I can confirm what Again stated above was true and the discount will be applied 45 days from enrollment.  

 

Thank you