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Are you kidding me??

Posted by
Visitor
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Member Since: ‎05-02-2012
Posts: 1
Message 1 of 8 (9,483 Views)

Are you kidding me??

I went to the ComCast office. and I ordered a service which cost me $33 bucks every month.

 

 

Can you tell me what is these bill? and How I can quit them? I just want Internet connection.:

 

 

D3 Voice Equipment 04/14 - 05/13 7.00

 

HSI National Sik Charge 04/14 15.00
Kit

 

 

These two entries are monthly paid???Or just one time thing?

 

 

How I can quit them?!!

7 REPLIES
Posted by
Official Employee

Member Since: ‎12-13-2011
Posts: 1,429
Message 2 of 8 (9,458 Views)

Re: Are you kidding me??

Well, the D3 Voice Equipment for $7 is the modem lease fee.  That is a monthly charge, depending on your area, you can purchase your own eMTA modem and return the Comcast modem and avoid that charge.

 

The HSI SIK charge is a one time charge for the kit that you were given, including the cables to install everything.  That charge also varies depending on your area, I am not sure what in your area it includes, but if you contact the billing department at 1-800-Comcast, they can give you more detailed information.

Comcast Nick
Supervisor
Executive Customer Relations
Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 50,383
Message 3 of 8 (9,366 Views)

Re: Are you kidding me??

Quote;

 

"I just want Internet connection"

Posted by
Visitor
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Member Since: ‎04-16-2013
Posts: 1
Message 4 of 8 (7,055 Views)

Re: Are you kidding me??

Are these 1 time charges?

HSI NATIONAL SIK CHARGE   $15.00

VIDEO SIK INSTALL KIT   $15.00

Posted by
Visitor
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Member Since: ‎07-05-2014
Posts: 1
Message 5 of 8 (2,050 Views)

Re: Are you kidding me??

I just reviewed my bill and see this same charge. I started with comcast in March. I used their modem for 2 weeks. Here is my first bill.

High Speed Internet $29.99/mo.   Promotional Rate 6 Months        Modem Rental $8.00/mo.

 

Then I switched my own modem. They do not charge the $8 for the modem, but they charge a $8 D3 Voice Equipment fee. I have no idea what D3 Voice Equipment is, but it should not be the modem because the bill explicitly states my Mdm cost is $0.00. I should have check my bill more closely. This autopay option is so convenient. I did not realized they charged this D3 Voice Equipment fee since April.

 

XFINITY Internet
Docsis 3 Owned Mdm 05/20 - 06/19 0.00
D3 Voice Equipment 05/20 - 06/19 8.00
High Speed Internet 05/20 - 06/19 66.95
Performance w/o $29.99x6 -36.96
Total XFINITY Internet $37.99

 

Docsis 3 Owned Mdm 06/20 - 07/19 0.00
D3 Voice Equipment 06/20 - 07/19 8.00
High Speed Internet 06/20 - 07/19 66.95
Performance w/o $29.99x6 -36.96
Total XFINITY Internet $37.99

Posted by
Visitor
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Member Since: ‎01-25-2015
Posts: 1
Message 6 of 8 (1,025 Views)

Re: Are you kidding me??

these people are professional theives and everytime you ever need anything your bill will be loaded with charges you never heard of and they make a fortune on these being paid all the time - crooks

Posted by
Edited on
‎06-18-2015 11:28 PM

Visitor
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Member Since: ‎06-18-2015
Posts: 1
Message 7 of 8 (630 Views)

Re: Are you kidding me??

[ Edited ]

Comcast told us this evening that the SIK charge is for "activation". So I guess 9 different people will get 9 different answers to "what is this?". But SIK is an abbreviation for "Self Install Kit which implies some concrete hardware, etc.

 

Comcast is a BS company ... cover your wallet and your "a $$".

Posted by
Official Employee

Member Since: ‎03-19-2015
Posts: 4,014
Message 8 of 8 (545 Views)

Re: Are you kidding me??

Hello multinode,

 

A  Self Installation Kit (SIK) provides customers with equipment and instructions to install Comcast products themselves.