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$5 AutoPay & EcoBill Discount Not Applying

New Poster

$5 AutoPay & EcoBill Discount Not Applying

Called customer service this morning and was told she has never heard of this credit and I was mistaken. I was told by sales agent this would apply when I signed up last month and gave him my credit card number (when $1 was charged for verification). Can anybody else please help as I got nowhere with customer service on phone.

Service Expert

Re: $5 AutoPay & EcoBill Discount Not Applying


@LYS15206 wrote:

Called customer service this morning and was told she has never heard of this credit and I was mistaken. I was told by sales agent this would apply when I signed up last month and gave him my credit card number (when $1 was charged for verification). Can anybody else please help as I got nowhere with customer service on phone.


This discount doesn't show up until the second or third bill.  If you don't see it by then post back.




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New Poster

Re: $5 AutoPay & EcoBill Discount Not Applying

Just got my 2nd bill and it didn't show up on mine.

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