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45 minutes on hold and counting...hello Uverse?

New Poster

45 minutes on hold and counting...hello Uverse?

Why can't I get someone on the phone to clear up a billing issue after this long?  Horrible.  Can't wait to drop service after my contract is up.  Only been a customer for like 40 years too...pitiful.

 

Official Employee

Re: 45 minutes on hold and counting...hello Uverse?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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