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2 year contract, bill increased?

New Poster

2 year contract, bill increased?

I was looking over our budget and noticed we are paying about 30 more each month for comcast. We are in the 2nd year of a 2 year contract (that I was not told was a 2 year contract when I did this plan, but that is another issue) I can't find anything that says they can increase the bundle price within the contract period. Has this happened to anyone else?

New Poster

Re: 2 year contract, bill increased?

1 month after start of two yr contract bill   increased.

called comcast  handed off to 3 different people third one hung up on me.

Official Employee

Re: 2 year contract, bill increased?

I understand your concern and would like to see if there are any deals to offer you. Can you verify your account information with me?

To protect the privacy of your account, please send me a private message verifying the following information.

  • First and last name on your account:
  • Street address including city, state, and zip code (apartment number if one on the account):
  • Full account number or phone number associated with your services:

 To send a private message click on my name, then click private message me.


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Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: 2 year contract, bill increased?

We signed on for the 2 year "contract" as well.  The first 4 months, it was what they told us.  Then, suddenly, this price jumped by a few dollars.  I was told there was a "fee" increase on the rental boxes.  I tried to tell them, THAT was not my fault, that I was quoted for a set price for ONE year, then after that, the bill would go up.....which I was fine with.  I have contacted comcast and even spoke with a manager that actually told me "there is NO contract"?????   Then why did I have to "agree" to it then????  I love their internet, and have always loved their cable, but if they keep doing this every few months, I'll drop them all together and go with Direct TV or Dish., so apparently, this DOES happen to other people Smiley Sad

Official Employee

Re: 2 year contract, bill increased?

Thank you, I can look further at your account and see if there are any promotions available. Can you verify your account information for me?

To protect the privacy of your account, please send me a private message verifying the following information.

  • First and last name on your account:
  • Street address including city, state, and zip code (apartment number if one on the account):
  • Full account number or phone number associated with your services:

 To send a private message click on my name, then click private message me.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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