Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,026

members

1,220

online

29,277

topics

Top

$15.00 monthly Increase from last bill

New Poster

$15.00 monthly Increase from last bill

Whay did my monthly bundler bill jump $15.00 from last month--especially when we have not been notified of an increase ?

Service Expert

Re: $15.00 monthly Increase from last bill


@wifi3 wrote:

Whay did my monthly bundler bill jump $15.00 from last month--especially when we have not been notified of an increase ?


Perhaps a promotion ended.  Did you compare this months' bill with last months?  I think you should have been notified in your billing statement.  Have you been reading the notes that are included with your bill?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Official Employee

Re: $15.00 monthly Increase from last bill

Hi wifi3, I can see what caused the increase and see if there is any other promotions.   Please send me a private message with your account information (your name, address and account number). 

 

Thank you 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 2 replies
  • 182 views
  • 0 kudos
  • 3 in conversation