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Posted by
Regular Visitor
Member Since: ‎06-28-2009
Posts: 4
Accepted Solution

connecting to cable modem web page

All of a sudden the web page on my cable modem wont work.  I removed the router and connected directly to the modem.  Tried entering in the ip address of the default gateway and still wont bring up the cable modem web page.  I have no issues connecting to the internet.  btw tried on 3 different pcs on my network so it is not a setting on the pc  Has comcast somehow disabled the modem web pages?


Posted by
Bronze Problem Solver

Member Since: ‎06-15-2009
Posts: 2,240

Re: connecting to cable modem web page

[ Edited ]

I believe this is a known error with some Arris modems, which they are working on.


More info here....>http://forums.comcast.com/t5/Connectivity-and-Modem-Help/I-can-t-access-my-touchstone-modem-properti...