Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,466,404

members

51

online now

1,691,338

discussions

What level DOCSIS modem is needed

SOLVED
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎08-17-2011
Posts: 2
Message 1 of 4 (1,004 Views)

What level DOCSIS modem is needed

I need a new modem. How do I know what level DOCSIS I'm supposed to buy? Does it depend on my area?

 

3 REPLIES
Posted by
Cable Expert

Member Since: ‎06-27-2009
Posts: 13,222
Message 2 of 4 (1,070 Views)

Re: What level DOCSIS modem is needed

You want a DOCSIS 3 (D3) modem. You don't actually need it for the lower speed tiers, but you will be future proof and it may have some other benefits for you as well. 

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎08-17-2011
Posts: 2
Message 3 of 4 (996 Views)

Re: What level DOCSIS modem is needed

Thank you!!

Posted by
Cable Expert

Member Since: ‎06-27-2009
Posts: 13,222
Message 4 of 4 (991 Views)

Re: What level DOCSIS modem is needed

You're welcome! Just make sure your new modem is on the approved device list before your buy it.