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I need a new modem. How do I know what level DOCSIS I'm supposed to buy? Does it depend on my area?
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You want a DOCSIS 3 (D3) modem. You don't actually need it for the lower speed tiers, but you will be future proof and it may have some other benefits for you as well.
You're welcome! Just make sure your new modem is on the approved device list before your buy it.
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
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