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Western Mass outage

SOLVED
Posted by
Visitor
Member Since: ‎02-24-2010
Posts: 4
Message 1 of 6 (466 Views)

Western Mass outage

Cable has been completely out for over 24 hours.  All I can find out id that "there's an active outage" and that there's no etr.  Can anyone give more info?  This is specifically in Granby, MA 01033
1 ACCEPTED SOLUTION
Posted by
Bronze Problem Solver

Member Since: ‎09-03-2008
Posts: 1,757
Message 5 of 6 (433 Views)

Re: Western Mass outage

We are experiencing many outages due to the recent weather. We are working as quickly as possible in the safest manner for our employees in customers. Many roads are not accessible due to power lines down and unplowed snow. We will continue to work around the clock to restore services to all of our customers as soon as possible.
George Lunski
"Retired" Comcast Help Forums Administrator
5 REPLIES
Posted by
Visitor
Member Since: ‎02-24-2010
Posts: 4
Message 2 of 6 (451 Views)

Re: Western Mass outage

Still out for the third day and no further info...
Posted by
Email Expert

Member Since: ‎04-27-2004
Posts: 18,242
Message 3 of 6 (445 Views)

Re: Western Mass outage

I've reported this to a Comcast administrator.
Posted by
Visitor
Member Since: ‎02-24-2010
Posts: 4
Message 4 of 6 (438 Views)

Re: Western Mass outage

Thank you. I appreciate it.
Posted by
Bronze Problem Solver

Member Since: ‎09-03-2008
Posts: 1,757
Message 5 of 6 (434 Views)

Re: Western Mass outage

We are experiencing many outages due to the recent weather. We are working as quickly as possible in the safest manner for our employees in customers. Many roads are not accessible due to power lines down and unplowed snow. We will continue to work around the clock to restore services to all of our customers as soon as possible.
George Lunski
"Retired" Comcast Help Forums Administrator
Posted by
Visitor
Member Since: ‎02-24-2010
Posts: 4
Message 6 of 6 (413 Views)

Re: Western Mass outage

Thank you.  My connection came back up this morning, so all is well.