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Posted by
Visitor
  • The Community would like to Welcome you!



Member Since: ‎10-13-2011
Posts: 2

Very slow download speed 0.2 Mbps

Very slow download speed 0.2 Mbps upload Speed 4.39 Mbps . What it can be ?

 

Posted by
Visitor
  • The Community would like to Welcome you!



Member Since: ‎10-13-2011
Posts: 2

Re: Very slow download speed 0.2 Mbps

Is somebody here ?

Posted by
Gold Problem Solver



Member Since: ‎12-03-2007
Posts: 9,813

Re: Very slow download speed 0.2 Mbps


xzzxxz wrote: Is somebody here ?

This is mostly a customer to customer forum -- we are not Comcast.

 

Please read "Troubleshooting Suggestions for Connection-Related Issues" and "Information Required for Connection-related Posts" found at the top of the "Connectivity and Modem Help" forum page and follow the instructions.

Posted by
Cable Expert



Member Since: ‎06-27-2009
Posts: 12,528

Re: Very slow download speed 0.2 Mbps

Please give us more information:

1) Please connect your computer directly to the modem via Ethernet ( no router, no wireless, no USB )
2) Run ShaperProbe and post your results. (It works with Win 7)
3) Post your upstream and downstream signal levels (click the link.) We are interested in your power levels (dBmV) and your Signal to Noise Ratio (SNR).
4) Let us know to what speed tier you subscribe.
5) Post the make a model of your modem.
6) Post your modem's error logs.