Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

Posted by
  • The Community would like to Welcome you!

Member Since: ‎11-29-2011
Posts: 1

USB on Arris TG852G/CT

Last week I had new Comcast internet service installed.  The modem that I am renting is the Arris TG852G/CT.  I was not home when it was installed so I did not have a chance to talk to the installer about the device nor can I locate anything on line about it.  From what I have been able to figure out it is a cable modem/ wireless router combined.


I'm curious if I can attach an external hard drive through the USB port on the back of the unit and then be able to access that drive through the wireless network.




Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 15,198

Re: USB on Arris TG852G/CT

Comcast has the USB port on the gateway devices disabled, they will not function with a drive or other device like a USB printer.

Posted by
Connection Expert

Member Since: ‎09-29-2007
Posts: 6,438

Re: USB on Arris TG852G/CT

Not arguing with Jay because I am not familiar with that box, but, I had a modem that had a USB port that could be used for interhet access by devices devoid of the normal Ethernet and Wireless adapters.