Im glad you got the upgrade still nothing here in se michigan i tried the reboot this morning still 36/6 with PB and 26/5 sustained going by shaper probe. Your not that far so maybe any time now here. Thanks for posting that your market has upgraded.
Live in SE Michigan-got email today from Comcast of speed increase. I have Blast service with a modem that is rated one star (Motorola SB6120. Comcast tells me if I move modem to a three star (SB6121 from motorola) rated I will increase speed-what do you think-spend the $80 bucks??
You may benefit by using an 8x4 (eight down - four up) multiple bonded channel capable modem such as the Moto SB6141 or the Zoom 5341J (note the "J" model). These may deliver better performance especially during times of peak internet usage due to the fatter download pipe that they provide. There is more bandwidth for all users on your local to share thus helping all get their subscribed to speeds more reliably / consistently.