Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,384,100

members

82

online now

1,614,853

discussions

Re: Second new Motorola SURFboard® SB6121 not working!

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎10-09-2011
Posts: 3
Message 1 of 2 (4,604 Views)

Re: Second new Motorola SURFboard® SB6121 not working!

I have same problem. Brand new modem not working out of box.

 

Here are my numbers:

 

Downstream power level 5 dBmV

Upstream power level 44 dBmV

S/N ratio 38 dB

 

Any suggestions?

1 REPLIES
Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 49,784
Message 2 of 2 (4,591 Views)

Re: Second new Motorola SURFboard® SB6121 not working!

-->