Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,431,522

members

4

online now

1,659,846

discussions

Motorola Surfboard SBG6580 settings and can't ping

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎06-30-2011
Posts: 1
Message 1 of 1 (1,671 Views)

Motorola Surfboard SBG6580 settings and can't ping

I have a Motorola Surfboard sbg6580 modem/router.  Does anyone know the settings for optimal performance with Comcast?  I originally had the firewall turned on but then I got lots of delays and timeouts.  With it off it works great except I can no longer ping anything on the net (e.g., www.cnn.com) EXCEPT for www.comcast.net.  Any ideas?  Thanks!