Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,383,017

members

13

online now

1,613,815

discussions

Motorola Surfboard SBG6580 settings and can't ping

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎06-30-2011
Posts: 1
Message 1 of 1 (1,621 Views)

Motorola Surfboard SBG6580 settings and can't ping

I have a Motorola Surfboard sbg6580 modem/router.  Does anyone know the settings for optimal performance with Comcast?  I originally had the firewall turned on but then I got lots of delays and timeouts.  With it off it works great except I can no longer ping anything on the net (e.g., www.cnn.com) EXCEPT for www.comcast.net.  Any ideas?  Thanks!

-->