Welcome to Comcast Help & Support Forums
You can contribute an answer or post a question.
Reply
Posted by
Contributor
Member Since: ‎01-21-2009
Posts: 6

Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?

Please help me figure out which gateway works best and explain why you think so. Thanks for every reply in advance.

Posted by
Silver Problem Solver
Member Since: ‎02-22-2007
Posts: 6,127

Re: Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?

Hello,

Just my opinion I would not get a gateway. I would keep things seperate because it is easier to trouble shoot when you have problems. And from the sbg 6580 and zoom 5350 they have weak signal strength.

Posted by
Cable Expert
Member Since: ‎06-27-2009
Posts: 12,388

Re: Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?

Neither. The zoom is a telephony modem, it's not what you want - Comcast won't provision it. See this thread about the SBG6580 http://forums.comcast.com/t5/Connectivity-and-Modem-Help/Intermittent-drops-Motorola-sbg6580/td-p/11...

 

Cable nerds suggest you buy a separate cable modem and router. Something like the Zoom 5341j or the Motorola 6121 and dual band router gigabit router.

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 47,306

Re: Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?


reasd wrote:
zoom 5350 they have weak signal strength.


How do you know this about the Zoom ???

Posted by
Contributor
Member Since: ‎01-21-2009
Posts: 6

Re: Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?

qactually the 5350 is not a telephony modem

Posted by
Cable Expert
Member Since: ‎06-27-2009
Posts: 12,388

Re: Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?


David60 wrote:

qactually the 5350 is not a telephony modem


Mea culpa.

Posted by
Networking Expert
Member Since: ‎07-28-2003
Posts: 24,238

Re: Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?

i would buy neither of those gateway, or any gateway at all.  Many have issues with compromised performance, missing features, etc.  They sould like a good idea, but end up being a problem.  Another issue is the firmware is completely under Comcast's control, and you have no control over it.  With a seperate cable modem and router, at least you control the router's firmware and can change it as required.  As pointed out before, they make trouble shooting difficult because you can't eliminate one side or the other easily on most models.

 

My advice: get a Motorola SB6120 or SB6121 or Zoon 5341J cable modem and good wireless router that meets your needs.

Posted by
Contributor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
Member Since: ‎06-14-2010
Posts: 17

Re: Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?

I have the Motorola SBG 6580 works great bought it last year been running fine . Just turn off in the firewall setting's IP Flood Detection its on by default which is the main reasons for people having problems with it i knew that when i bought it so i have had no problems i like it is awesome with Blast! .

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 47,306

Re: Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?

[ Edited ]

As I stated to you in December, consider yourself "one" of the lucky ones.... Have you seen this ?

 

http://forums.comcast.com/t5/Connectivity-and-Modem-Help/Intermittent-drops-Motorola-sbg6580/m-p/112...

Posted by
Contributor
  • The Community would like to Welcome you!
Member Since: ‎03-06-2013
Posts: 8

Re: Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?

Just got the ZOOM 5350 and haven't had any issues that I didn't have with my previous SB6120 / DIR-655 setup, except dealing with Comcast support. By reviewing this thread, I suspect they don't want to push Router/Modem combos because that means less devices they can rent out. This is like asking a car salesman which car to buy.

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 47,306

Re: Motorola SBG 6580 or ZOOM 5350 which Gateway is best and why?

Not really... Year old thread closed.

Advanced
You must be signed in to add attachments