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Modem upgrade

Posted by
Visitor
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Member Since: ‎10-16-2012
Posts: 1
Message 1 of 4 (5,173 Views)

Modem upgrade

I just received a letter informing me I should upgrade my modem, but I just upgraded my cable modem about a month or 2 ago to an Arris TM722. Is this modem up to date or do I need a new one?

3 REPLIES
Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 11,420
Message 2 of 4 (5,153 Views)

Re: Modem upgrade

The upgrade letter was probably generated based on your old modem. The TM722 is a DOCSIS 3 IPv6 device that Comcast will likely be supporting for many years to come.

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Member Since: ‎10-17-2012
Posts: 1
Message 3 of 4 (5,005 Views)

Re: Modem upgrade

please send me my free upgrate per your letter. thank you

Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 51,250
Message 4 of 4 (5,000 Views)

Re: Modem upgrade


kathryndoyle2 wrote:

please send me my free upgrate per your letter. thank you


Browse to this link;

http://www.comcast.com/deviceupgrade/?SCRedirect=true

Fill out and submit form.