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Posted by
New Visitor
Member Since: ‎10-16-2012
Posts: 1

Modem upgrade

I just received a letter informing me I should upgrade my modem, but I just upgraded my cable modem about a month or 2 ago to an Arris TM722. Is this modem up to date or do I need a new one?

Posted by
Gold Problem Solver
Member Since: ‎12-03-2007
Posts: 9,223

Re: Modem upgrade

The upgrade letter was probably generated based on your old modem. The TM722 is a DOCSIS 3 IPv6 device that Comcast will likely be supporting for many years to come.

Posted by
New Visitor
Member Since: ‎10-17-2012
Posts: 1

Re: Modem upgrade

please send me my free upgrate per your letter. thank you

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 46,926

Re: Modem upgrade


kathryndoyle2 wrote:

please send me my free upgrate per your letter. thank you


Browse to this link;

http://www.comcast.com/deviceupgrade/?SCRedirect=true

Fill out and submit form.