Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,439,276

members

37

online now

1,667,380

discussions

Modem Upgrade letter

Posted by
Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎09-19-2012
Posts: 1
Message 1 of 5 (6,212 Views)

Modem Upgrade letter

I have a Mot 5b5100 modem Do I need to upgrade it? If so, what do I need to do?

4 REPLIES
Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 50,385
Message 2 of 5 (6,207 Views)
Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 50,385
Message 3 of 5 (5,388 Views)

Re: Modem Upgrade letter

Your post has been removed due to the posting of personal information in a public forum.

Posted by
Edited on
‎09-26-2012 05:15 PM

Connection Expert

Member Since: ‎12-24-2003
Posts: 50,385
Message 4 of 5 (5,385 Views)

Re: Modem Upgrade letter

[ Edited ]

Attention oblasd.

 

Here is your posting with the personal info removed;

 

"This is to request the new modum to replace the one I presently use..I will send back

the old one as soon as I install the new one..

 

Thanks"

 

Posted by
Connection Expert

Member Since: ‎12-24-2003
Posts: 50,385
Message 5 of 5 (5,384 Views)

Re: Modem Upgrade letter

Please click the link that was already given in this thread for this purpose;

 

http://www.comcast.com/deviceupgrade/?SCRedirect=true

 

Fill out that form and submit it.