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Internet very slow in the evening

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Member Since: ‎02-01-2013
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Internet very slow in the evening

Every day during business hours my internet speeds are fine - 20Mbs or so. In the evening they drop to 1 to 3 Mbs. A techician came out and checked my equipment and said everything was working properly. This issue happens every evening for over a month but Comcast does nothing more than reset my modem and send out a technician. Where can I actually get help to solve this problem?