Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,381,950

members

83

online now

1,612,881

discussions

Internet outage reports.

Posted by
Regular Contributor
  • On your way! Congrats on Posting 10 topics!

Member Since: ‎08-15-2006
Posts: 70
Message 1 of 4 (21,254 Views)

Internet outage reports.

This link http://online.comcast.net/networkhealth/outagecheck.aspx gives "current" outage reports, but, obviously, it is useless when I can't go online. Is there a link to "past" outage reports so I can determine, after the fact, whether my inability to go online was the result of my equipment failure or a system failure?

3 REPLIES
Posted by
Silver Problem Solver

Member Since: ‎01-11-2010
Posts: 5,609
Message 2 of 4 (21,245 Views)

Re: Internet outage reports.

Doubtful since that site will have reports from 3 months back listed nationwide for an error that doens't affect all areas. Also it seems once a problem is fixed there is no archive site for the outage board. Long time issue with the accuracy of that board if you search the forums. I usually try to call and see if I can get a message on outages then keep a written record. Also postings in the forums might give a clue to reported outages by other customers, hopefully they listed where they are at.

I haven't seen any archives and has inaccuarte as the outage board has been I wouldn't be sure if I trusted that information.

 

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎05-25-2012
Posts: 1
Message 3 of 4 (13,116 Views)

Re: Internet outage reports.

I got this message when I tried that url: Bad Request (Invalid Hostname)

Posted by
Cable Expert

Member Since: ‎06-27-2009
Posts: 13,161
Message 4 of 4 (13,082 Views)

Re: Internet outage reports.

That link is no longer active. You can check for service interruptions by clicking the "My Account" button at the top of this page and click "Check for Service Interruptions".

-->