Here lately, I'd say in the last few weeks, I've noticed an unacceptable number of signal drops. Sometimes power cycling helps, but most of the time I have to just wait out whatever connectivity issue is occurring. The problem seems to be very random with no specific time frame. When the service works, it works great. But the frequent drops are getting to the "I'm not paying for this" stage. Hopefully the collective audience here can assist. Below are some technical details that might help pinpoint the issue.
Modem: Motorola SB6120
Service: Performance Internet (20/3)
Last Speedtest: Ping, 15ms; Download, 25.01 Mbps; Upload, 4.36 Mbps
Downstream: SNR, 34 dB; Modulation, QAM256; Power Level, -13 dBmV
Upstream: Frequency, 36400000 Hz; Power Level, 57 dBmV
From the wall plate, there is one splitter for modem & cable box use. The splitter is known to be good. I haven't yet checked the box outside to see if/how many splits are present going to this wall outlet.
Any and all additional input will be greatly appreciated.