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DATA CAP

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Posted by
Visitor
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Member Since: ‎01-01-2013
Posts: 2
Message 1 of 3 (11,172 Views)

DATA CAP

I was wondering if there is a data cap . I have asked multiple reps and they all give me diffrent awnsers. Some say yes but others say no. Does anyone know the right awnser.

 

1 ACCEPTED SOLUTION
Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 11,188
Message 2 of 3 (11,283 Views)

Re: DATA CAP

The data cap was suspended in May and remains suspended today except in two trial markets.

 

The original announcement is here: http://corporate.comcast.com/comcast-voices/comcast-to-replace-usage-cap-with-improved-data-usage-ma...

 

The current policy is listed on a number of pages, like http://customer.comcast.com/help-and-support/internet/common-questions-excessive-use/

 

At the moment the cap is only relevant in the Tucson and Nashville test markets:

 

    http://customer.comcast.com/help-and-support/internet/data-usage-plans-nash/
    http://customer.comcast.com/help-and-support/internet/data-usage-plans-tucson/

2 REPLIES
Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 11,188
Message 2 of 3 (11,284 Views)

Re: DATA CAP

The data cap was suspended in May and remains suspended today except in two trial markets.

 

The original announcement is here: http://corporate.comcast.com/comcast-voices/comcast-to-replace-usage-cap-with-improved-data-usage-ma...

 

The current policy is listed on a number of pages, like http://customer.comcast.com/help-and-support/internet/common-questions-excessive-use/

 

At the moment the cap is only relevant in the Tucson and Nashville test markets:

 

    http://customer.comcast.com/help-and-support/internet/data-usage-plans-nash/
    http://customer.comcast.com/help-and-support/internet/data-usage-plans-tucson/

Posted by
Visitor
Visitor
Member Since: ‎01-04-2013
Posts: 4
Message 3 of 3 (10,929 Views)

Re: DATA CAP

Sucks to be in Tucson. If they are really going to have an honest trial and not just fish for what they want to hear it should be in a market with some kind of actual competition, so they get a real idea of the customers ideas on these plans.