>>"Why would I be seeing 192.168.100.2? I'm not sure if this is telling me anything, but I would appreciate"
This is showing that your modem was offline with Comcast, so the modems built in DHCP server is assigning your Computer's Network Adapter a private I.P. address from an address pool that likely begins at 192.168.100.2 (the address that you currently have), and is now acting as a LAN agent.
Notice that you do not have a "Default Gateway" to the internet.
This issue seems to clearly be the connection (or lack thereof), between Comcast and your modem.
You should read the two sticky topics at the top of the forum page, follow the suggestions for troubleshooting your connection, then post the requested information so that a further determination can be made.
Here are values from 192.168.100.1 status. Upstream power level too high?
Downstream Frequency 693000000 Hz Signal to Noise Ratio37 dB QAM256 Network Access Control ObjectON Power Level-5 dBmV The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
UpstreamUpstreamValue Channel ID5 Frequency30000000 Hz Ranging Service ID891 Symbol Rate2.560 Msym/s Power Level56 dBmV
Wow, I just moved to a new home (26+ year-old house, but new to me) and I'm sharing the same problems. Comcast installer was here for 4 hours, could only get a 192.168.100.* IP. I power cycled a dozen times that night and got a 67 and was up and running. Tech came the next day and saw nothing too out of the ordinary, but scheduled to have the cable to my house dug up & replaced. That evening, the modem went down, back to 192.168.100.* and has stayed that way for 3 days, no matter how many times I power cycle. My power levels are all over the place, extreme highs & lows outside of what is should be (ex. Upstream Power Level 11.0 dBmV to 61.0 dBmV range). I plan to wait 2 more days for the cable replacing to see if that helps, but I should hope I can get credit/pro-rated for my week of downtime. I'm shaking from withdrawals.
arichesin wrote: I plan to wait 2 more days for the cable replacing to see if that helps, but I should hope I can get credit/pro-rated for my week of downtime. I'm shaking from withdrawals.
As long as you don't have Service... Comcast is good in giving Credits, but you have to ask for it.... also make sure you watch your next bill! I was given a $20 Credit on 7/5/06 but on my Bill they CHARGED me an extra $20 instead of a Credit.. lol So ask about a Credit and DO watch your next Bill..