Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,385,968

members

33

online now

1,616,398

discussions

Can't stay connected on SKYPE

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎05-10-2010
Posts: 1
Message 1 of 3 (827 Views)

Can't stay connected on SKYPE

I have been using Skype for overseas and domestic calls with this computer on a COX provided cable and have moved and hooked up to comcast. Now when I connect to Skype and make a call it works for 5 to 10 seconds then dumps! Is this just a Comcast problem?

oldtp1

 

2 REPLIES
Posted by
Customer Expert

Member Since: ‎11-14-2006
Posts: 6,432
Message 2 of 3 (799 Views)

Re: Can't stay connected on SKYPE

You should be able to use Skype without any problems. So since you are having a problem, you need to figure out what to fix.


Could you please check out the trouble-shooting suggestions at the top of this forum?


Posted by
Edited on
‎05-11-2010 08:41 AM

Connection Expert

Member Since: ‎12-24-2003
Posts: 49,809
Message 3 of 3 (795 Views)

Re: Can't stay connected on SKYPE

[ Edited ]

Are you having any issues with general browsing and/or speed inconsistencies as well ? We need to see some data as pointed out by BethKatz. Please start there.

-->