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Can't stay connected on SKYPE

Posted by
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Member Since: ‎05-10-2010
Posts: 1
Message 1 of 3 (843 Views)

Can't stay connected on SKYPE

I have been using Skype for overseas and domestic calls with this computer on a COX provided cable and have moved and hooked up to comcast. Now when I connect to Skype and make a call it works for 5 to 10 seconds then dumps! Is this just a Comcast problem?



Posted by
Customer Expert

Member Since: ‎11-14-2006
Posts: 6,439
Message 2 of 3 (815 Views)

Re: Can't stay connected on SKYPE

You should be able to use Skype without any problems. So since you are having a problem, you need to figure out what to fix.

Could you please check out the trouble-shooting suggestions at the top of this forum?

Posted by
Edited on
‎05-11-2010 08:41 AM

Connection Expert

Member Since: ‎12-24-2003
Posts: 50,386
Message 3 of 3 (811 Views)

Re: Can't stay connected on SKYPE

[ Edited ]

Are you having any issues with general browsing and/or speed inconsistencies as well ? We need to see some data as pointed out by BethKatz. Please start there.