I am unable to connect to a certain organization's website while using the Arris TG852G router on my Mac. I am able to access the website just fine from my PC. The organization has stated that it is a known and somewhat widespread issue where Comcast Mac users using the Arris TG852G are unable to connect to their website.
I have located this article stating that there is an issue with this router and using 3rd party DNS:
It states: Comcast has identified a software defect on the Arris TG852 and TG862, which may cause problems for a small number of users attempting to use third party DNS services. Arris and Comcast are working to correct this issue and will deploy updated device firmware to resolve the issue. If a customer does not wish to wait for the updated firmware, the customer may go to Connectivity and Modem Help to arrange to have a replacement device provided at no cost to the customer.
Is there any way around this as of now besides getting a new router? That is not an option for me. This alert for this router has been up there for a very long time. Is there a certain DNS I should try? Does anyone have any suggestions?