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streaming from the app

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streaming from the app

Do I have to wait for my set-top box before I can stream?  We chose self install and did not know if we had to wait the week for the kit to arrive to begin streaming.

Official Employee

Re: streaming from the app


jwinrott wrote:

Do I have to wait for my set-top box before I can stream?  We chose self install and did not know if we had to wait the week for the kit to arrive to begin streaming.


Thanks for becoming a customer! Yes, your account isn't fully activated until your equipment is installed. In the meantime, you can go to the XFINITY TV portal (https://tv.xfinity.com) and as long as you are NOT signed in you will see a "Watch as guest" link lower on the page. There are many shows you can watch there from your computer (but not mobile device).  Enjoy!


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