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no dvr recordings are showing up on my xfinity tv app

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no dvr recordings are showing up on my xfinity tv app

no dvr recordings are showing up on my xfinity tv app, please advise. I have X1. Thanks.

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Re: no dvr recordings are showing up on my xfinity tv app


mccueeb wrote:

no dvr recordings are showing up on my xfinity tv app, please advise. I have X1. Thanks.


on an x1 TV look at the username at xfinity button >> gear(settings) >> my account >> account details ----- be sure that username is the one you are using to log into the app. If correct then call 877-896-8678 and ask for the cloud DVR rate code to be added to your account.