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how do i schedule a seasonal outage?

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how do i schedule a seasonal outage?

I'm going to be gone about 3 months to a state w/o XFinity.  How do I suspend my service so I don't get billed my usual mo. amount? 

Service Expert

Re: how do i schedule a seasonal outage?


rjxfn wrote:

I'm going to be gone about 3 months to a state w/o XFinity.  How do I suspend my service so I don't get billed my usual mo. amount? 


I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Official Employee

Re: how do i schedule a seasonal outage?

Hi rjxfn, I can look a seasonal suspension option for you, could you please send me a private message with your account information (name on account, address and account number).

 

Thank you


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