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hbo go slow on roku 3

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hbo go slow on roku 3

Xfinity HBO Go used to play seamlessly on my Roku 3.  About a month to a month and a half ago, the Roku either would no longer play HBO GO or take so long to come on the screen between remote control clicks that it wasn't worth it.  

 

Here's what happens:

 

When I click on the HBO GO icon now from the Roku menu, it takes 1 minute, 6 seconds to get to the site.  During the time I'm waiting, the image of a spinning gear on my screen spins and spins for about a minute until the Roku goes into screensaver mode (about 1 minute), and when I click the Roku remote to bring it out of screensaver, HBO GO then shows me programs.

 

I then click on a movie from my Watchlist; it takes 30 seconds more of the spinning gear before I am given the "play" option. When I click on "Play," the movie begins playing immediately.

 

I tried my Amazon Fire--same problem.

 

Any help would be appreciated.

 

Thank you!

 

 

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