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XfinityStream Beta Crashing on Insignia Roku TV

New Poster

XfinityStream Beta Crashing on Insignia Roku TV

Help!  Using XfinityStream Beta App on my Insignia Roku TV and it keeps crashing the TV.  Can't watch for more than a few minutes without a crash.  I have uninstalled and reinstalled and did a factory reset on the TV.

Frequent Visitor

Re: XfinityStream Beta Crashing on Insignia Roku TV

I don't have a solution for you but I am having the same issue.

New Poster

Re: XfinityStream Beta Crashing on Insignia Roku TV

Having the same problem. Help?!

New Poster

Re: XfinityStream Beta Crashing on Insignia Roku TV

All other streaming apps work, Netflix, Amazon, etc.   

New Poster

Re: XfinityStream Beta Crashing on Insignia Roku TV

Im having the same issue. Has anyone heard of a fix? Its either that or I take this TV back and get a different model

New Poster

Re: XfinityStream Beta Crashing on Insignia Roku TV

I have the same issue on a Sharp 55" with Roku TV.
Service Expert

Re: XfinityStream Beta Crashing on Insignia Roku TV

https://www.xfinity.com/support/xfinity-apps/xfinity-tv-app-requirements/




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Frequent Visitor

Re: XfinityStream Beta Crashing on Insignia Roku TV

I have the same issue (on a Sharp Roku TV) as the other posters.  According to the provided link, my TV (and the others posting here, for that matter) should be supported.

Frequent Visitor

Re: XfinityStream Beta Crashing on Insignia Roku TV

I am having the same problem.  Other apps work find, it's just the Xfinity app that keep cutting out.  Very frustrating.  Wish they would fix this.  

Frequent Visitor

Re: XfinityStream Beta Crashing on Insignia Roku TV

Having the same problem with my insignia roku tv. Streaming works great with all the other apps, so problem is not with the tv. Anyone get a resolution yet?
Official Employee

Re: XfinityStream Beta Crashing on Insignia Roku TV

Hello all,

 

The XFINITY Stream Beta app is still available for use on the following Roku players: Ultra (4640), Premiere (4630), Premiere (4620), Express (3710), Express (3700, 3710), Roku TV (5XXX, 6XXX: Models within the 5000 and 6000 range), Streaming Stick (3600), Roku 4 (4400), Roku 3 (4200, 4230), Roku 2 (4210). The XFINITY TV Beta channel will only appear in the channel store for eligible devices. Devices must be on minimum firmware version 7.5

 

More information can be found at this link, XFINITY Stream Beta App on Roku FAQs


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