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Xfinity stream app

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Xfinity stream app

Trying to use Xfinity stream app with my IDU and password on a friend minipad. It won't let me sign in. Get message to d/l app or provide a code. So much for using this app anytime anywhere. Would appreciate input to solve this. By the way,the app was d/l on the minipad.

Official Employee

Re: Xfinity stream app


Rkdouglas wrote:

Trying to use Xfinity stream app with my IDU and password on a friend minipad. It won't let me sign in. Get message to d/l app or provide a code. So much for using this app anytime anywhere. Would appreciate input to solve this. By the way,the app was d/l on the minipad.


If you have an app called "TV Go" on your device, delete it - it is no longer supported.  The app you want is called "XFINITY Stream" and you can find it in the App Store or on Google Play. See the system requirements: https://www.xfinity.com/support/xfinity-apps/xfinity-tv-app-requirements/

 

If you are on iOS versions older than 9, you won't be able to install or use the app.

 

On the mobile device, open the app directly (look for the app icon that says "Stream TV"). Don't try to go to tv.xfinity.com in the browser - you will be blocked and asked to download the app.

 

What do you mean you are being asked to provide a code? You should get prompted in the app to enter your username and password. If you don't have one, there will be links to create one or recover your existing one.


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