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Xfinity Stream app on iPhone won’t show all my recordings

Regular Visitor

Xfinity Stream app on iPhone won’t show all my recordings

I recorded my news shows this morning and I don’t see them on my app. When I went home I have about 4 shows that recorded today, yet the app doesn’t show them as being on my DVR. Some do but others won’t ... not sure why ..
Bronze Problem Solver

Re: Xfinity Stream app on iPhone won’t show all my recordings


GoDuxs wrote:
I recorded my news shows this morning and I don’t see them on my app. When I went home I have about 4 shows that recorded today, yet the app doesn’t show them as being on my DVR. Some do but others won’t ... not sure why ..

Have you ever seen recording in the app?

Service Expert

Re: Xfinity Stream app on iPhone won’t show all my recordings


GoDuxs wrote:
I recorded my news shows this morning and I don’t see them on my app. When I went home I have about 4 shows that recorded today, yet the app doesn’t show them as being on my DVR. Some do but others won’t ... not sure why ..

how full is your cloud DVR? do you have too many not set  to delete as space needed?




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New Poster

Re: Xfinity Stream app on iPhone won’t show all my recordings

I have same problem. It worked fine all summer, but about a month ago, the app showed only TV shows recorded in July. The DVR shows 25% full with 12 recordings and the app on both my IPad and IPhone show 13% full and 4 recordings. I did uninstall it and reinstall with same results. The Xfinity remote app lists the same as DVR with the only option to watch on tv

Regular Visitor

Re: Xfinity Stream app on iPhone won’t show all my recordings

MY CLoud DVR shows as only 20% full so it’s pretty empty...
Regular Visitor

Re: Xfinity Stream app on iPhone won’t show all my recordings

YES some recordings are in the App but not the new shows. I re-installed the app logged out same results ...:-(
Problem Solver

Re: Xfinity Stream app on iPhone won’t show all my recordings

Hello

 

I'm looking at the recordings on your account and what's being returned by the API, and I see a couple discrepancies. Not sure I'll be able to figure out what's wrong, but looking into it.

 

LHC




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