Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,395

members

1,146

online

29,135

topics

Top

Xfinity My Account app

New Poster

Xfinity My Account app

When I sign into my account app it tells me I'm no longer an Xfinity customer talked to tech at Comcast could not help tried reinstalling the app still no change anybody have an idea used different usernames and reset password
Service Expert

Re: Xfinity My Account app


depot0520 wrote:
When I sign into my account app it tells me I'm no longer an Xfinity customer talked to tech at Comcast could not help tried reinstalling the app still no change anybody have an idea used different usernames and reset password

contact 800-Comcast and select billing. The representative will verify you and then can help fix the account username signin issues.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 251 views
  • 0 kudos
  • 2 in conversation