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Xfinity Home App Not working

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Xfinity Home App Not working

i have not been able to log in to the app for over a week. I receive an error message saying system error. How do I get this resolved?
Official Employee

Re: Xfinity Home App Not working

Hi bpark - 

 

I've pulled up your account & am opening a ticket on your behalf.  It looks like you recently moved & your account is again in Ready for Activation status.  A tech will reach out to you to walk you through next steps.

 

Thanks,

 

Rachel