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Why are some of my DVR recordings not on my ipad or other device?

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Why are some of my DVR recordings not on my ipad or other device?

I look at my TV and I have 60 recordings.  When I look on my phone, ipad or computer it says 40 recordings.  Where are the ones that are missing?

Service Expert

Re: Why are some of my DVR recordings not on my ipad or other device?


Barnum63 wrote:

I look at my TV and I have 60 recordings.  When I look on my phone, ipad or computer it says 40 recordings.  Where are the ones that are missing?


the home DVR holds 500 GB of files (approximately) whereas the cloud DVR holds the last 60 hours with oldest deleted to make room for new as needed (around 90% mark the deletions can start anytime and the full amount shows a red 'bar' at that time too.




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Re: Why are some of my DVR recordings not on my ipad or other device?

Is there any way to control that? I'd like to download some older stuff that's on my home DVR, but obviously it's not showing up on the cloud DVR since my son's Power Rangers episodes were recorded more recently. Is there a way to readjust what's shown in the cloud DVR?

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Re: Why are some of my DVR recordings not on my ipad or other device?


mhedstrom wrote:

Is there any way to control that? I'd like to download some older stuff that's on my home DVR, but obviously it's not showing up on the cloud DVR since my son's Power Rangers episodes were recorded more recently. Is there a way to readjust what's shown in the cloud DVR?


Unfortunately, no. Once the recordings are removed from the Cloud DVR, the only way to get them back is to set up new recordings (they don't sync from the physical DVR, they are recorded separately). If there are other recordings that you want to ensure don't get removed early, you can go into recording options and set the "Keep until" to "1 Year".  You can also set the maximum number of Power Rangers episodes to record (1-5 or all) to help manage your overall storage.


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