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Unable to Connect to Xfinity Home app

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Unable to Connect to Xfinity Home app

Whenever I try to log into the Xfinity Home app I receive the error message stating "We're having some trouble logging you in. Try again." I have received this message for THREE days now. What is going on? I had no problems logging into the app before Saturday 12/12.

Official Employee

Re: Unable to Connect to Xfinity Home app

smithjs99 - 

 

I apologize for the frustration that this has caused.  We’ve recently experienced an issue with the Xfinity Home mobile app, but have been able to restore service. If you’re still experiencing issues, please PM me so I can troubleshoot with you directly, but we expect that all users will regain functionality.

 
Thanks,
 
Rachel