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Recordings not showing up on tv app

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Recordings not showing up on tv app

I'm not sure if I have the X1 cloud, but wondering why I can't see my recorded shows. I can search shows and those that I have recorded show up and I can play SOME of them. But, there is no recordings tab under saved as shown in the tutorial. I can click on a show in the guide, but have no option to record. When I downloaded the app, And Signed in with my username, I was never asked to agree to terms and conditions. Please help.
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Re: Recordings not showing up on tv app


jaykuhlman913 wrote:
I'm not sure if I have the X1 cloud, but wondering why I can't see my recorded shows. I can search shows and those that I have recorded show up and I can play SOME of them. But, there is no recordings tab under saved as shown in the tutorial. I can click on a show in the guide, but have no option to record. When I downloaded the app, And Signed in with my username, I was never asked to agree to terms and conditions. Please help.

You, indeed, do not have the proper Cloud DvR rate codes on your account. Call in and have them added. At the point that you accept Terms and Conditions any recordings made from that point forward will be available, none will be available from before that point.


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