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Online live stream not working

New Poster

Online live stream not working

My online live stream is not letting me log in successfully so I can watch programs on my laptop.  I have had no issues logging in up until yesterday.  Now I can't get past this one screen, see picture please.  I get the same screen every time I click continue.  I've cleared my casche thinking it would help but no luck there.

 

Thanks!

 

DH

 

<Attachment edited for violating forum guidelines: "Personal Information">

xfinity problem.png

 

Bronze Problem Solver

Re: Online live stream not working


DGH21 wrote:

My online live stream is not letting me log in successfully so I can watch programs on my laptop.  I have had no issues logging in up until yesterday.  Now I can't get past this one screen, see picture please.  I get the same screen every time I click continue.  I've cleared my casche thinking it would help but no luck there.

 

Thanks!

 

DH


The screen capture you posted says you're already logged in. What happens when you click continue?

Frequent Visitor

Re: Online live stream not working

I'm having this issue too. When you click continue it goes to the load screen (like it usually does) but takes you back to this screen in an infinte loop

Bronze Problem Solver

Re: Online live stream not working


Smcustomer wrote:

I'm having this issue too. When you click continue it goes to the load screen (like it usually does) but takes you back to this screen in an infinte loop


And if you click "Sign in as someone else" but use your login?

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