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Mobile app not working

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Mobile app not working

The app continues to say that it has trouble signing me in. I cannot remotely arm/disarm my system.
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Re: Mobile app not working

Good morning.  We are currently having an issue with our Xfinity Home server that the app connects to.  Systems can still be armed and disarmed from the touchscreen in the home, but the app will not currently allow some users to login.  Sorry for the inconvenience and thank you for your patience as we work through this trouble.




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Official Employee

Re: Mobile app not working

Hi Tabi2 -- 

 

At this time, we believe this issue to be resolved.  Please reach out to us if you are still experiencing any issues & we can troubleshoot with you directly!

 

Thanks!

 

Rachel


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