I'm unable to find my prior posts regarding a mobile application for the Windows Phone. Hopefully, posts are not being deleted. I don't mean to beat a dead horse, but it feels like we're being ignored..
There is still an URGENT NEED for an Xfinity application on the Windows 8 mobile platform.
We've been Comcast customers for 15+ years and have quite a few bundles which include tv, internet and voice. At the present time we are unable to add Xfinity Home due to the lack of support for the Windows Phone. One of the key features is remote control via smartphone. In fact, we were going to upgrade today, but we keep hitting the same brick wall.
My husband (works at MS) and I have Windows 8 phones. There is a HUGE WP8 user base in our area (Puget Sound/Seattle). Comcast's delay/reluctance to release an application for WP is preventing a lot of users from adding Xfinity Home. In essence costing Comcast $.
Furthermore, no official word from Comcast leaves a very bad taste in the mouth of many of those loyal customers. Two of our friends have actually switched providers entirely!
Since there has been so much interest in an Xfinity Windows Phone application, WOULD YOU PLEASE provide some sort of official word from Comcast?
Melanie A. G.
P.S. Why am I still a "visitor"? I've been posting here since 2011.
Count me as one of the Dissatisfied WP8 users and long time Comcast customer(including Home)
Please make all Comcast/Xfinity apps available for Windows Phone too.
Not getting what we pay for.
Can someone please respond. I have the home security system and have seen nothing in terms of an effort to produce an app for WinPhone. Due to the fact Comcast does not provide the key chains to remotely shut off the alarm I have to either log in to my Surface or use one of the kids IPhones. Please Please Please someone develop the app or I'm going back to ADT.
I recently was talked into Xfinity Home in a package deal. So far, there are two non-negotiable deal breakers for me, and both will need to be resolved before I will keep this product past the trial period.
1. I need a Windows 8 Phone app. Period.
2. I need to be able to give access to one or more of my secondary comcast accounts. I can already grant or deny access to voicemail, etc. This is no different.
I am also unhappy for the lack of WP8 support. I am currently using a workaround by pinning the login for the web portal to my phone menu. However, this is just a temporary fix. WE REALLY NEED THE WP8 APPLICATION!
This has been frustrating for months that there is no Windows Phone 8 app and no response from Comcast. AT&T Digital Home has an app and I will seriously consider making the switch once my Comcast contract is up if there is no Xfinity Home WP8 app.
Moved to a secure location for using inappropriate language and bypassing the language filters.
Obviously this is impacting a large part of the customer base. Can somone from Comcast please respond with some sort of answer. Even if it is to say no we are not working on a Win8 or Windows based app. Something so we can stop being frustrated. The lack of any communication makes it worse.