Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,454

members

1,336

online

29,974

topics

Top

I can't connect via my mobile app

New Poster

I can't connect via my mobile app

I can't connect via my mobile app or through broadband

Silver Problem Solver

Re: I can't connect via my mobile app

Hello,

Please be more specific on what exactly is your problem.

 

Official Employee

Re: I can't connect via my mobile app

Did you try uninstalling and re-installing the app?

 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: I can't connect via my mobile app

This did nothing for me with the same issue. Try to actually come up with something useful please.

New Poster

Re: I can't connect via my mobile app

I am experiencing the same issue! 

 

Its happening on multiple devices (iphone and ipad) and problem doesn't occur over my cellular connection, only the comcast wifi connection

 

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 4 replies
  • 2241 views
  • 0 kudos
  • 5 in conversation