Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,239

members

1,012

online

29,944

topics

Top

How do i remove xfinity tv go devices without going through the app? the app doesn't work.

New Poster

How do i remove xfinity tv go devices without going through the app? the app doesn't work.

the tv go app does not have a remove button when you go to Manage devices.

Official Employee

Re: How do i remove xfinity tv go devices without going through the app? the app doesn't work.


harry3 wrote:

the tv go app does not have a remove button when you go to Manage devices.


The TV Go app is no longer supported. You should switch to the XFINITY TV app. Once you do, you'll see "Manage Devices" in settings which allows you to remove the downloaded content from those devices.  You can also access the Manage Devices from https://tv.xfinity.com (click the icon that looks like a gear to find settings).


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 404 views
  • 0 kudos
  • 2 in conversation