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Home app false alarm

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Home app false alarm

Alarm went off this morning. Touchscreen lost connection to Internet at the same time. App wouldn't let me disarm alarm due touchscreen connection ssue. Got touchscreen rebooted, but app is giving same error.
Official Employee

Re: Home app false alarm

Smith0623 -- 

 

To begin troubleshooting the issue, I need further information from you.  I will private message you.  Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.

 

Thanks!

 

Rachel