Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,939

members

867

online

29,072

topics

Top

Does Comcast offer a VoIP phone app?

New Poster

Does Comcast offer a VoIP phone app?

This would be a welcome service for customers like me who pay for phone, internet, and tv. Often I'm in need of making a call where there is no cell service, however wifi is available. 

Problem Solver

Re: Does Comcast offer a VoIP phone app?

If your Xfinity Account has the Voice2Go feature included with it, then you can do what you are seeking by using the Xfinity Connect App.  Information on the app itself can be found at https://customer.xfinity.com/help-and-support/internet/xfinity-mobile-app/ and information on the Voice2Go feature and related links can be found at https://customer.xfinity.com/help-and-support/phone/voice-2go-faqs/

 

Hope this information helps you out,

Ira

Gold Problem Solver

Re: Does Comcast offer a VoIP phone app?


irarichardsmith wrote: ... Information on the app itself can be found at https://customer.xfinity.com/help-and-support/internet/xfinity-mobile-app/  ...

The Forum editor tacked some garbage characters on to the end of the link. For me, it leads to My Account instead of the App page.

 

https://customer.xfinity.com/help-and-support/internet/xfinity-mobile-app/ should bring up the App page.

Problem Solver

Re: Does Comcast offer a VoIP phone app?


BruceW wrote:

irarichardsmith wrote: ... Information on the app itself can be found at https://customer.xfinity.com/help-and-support/internet/xfinity-mobile-app/  ...

The Forum editor tacked some garbage characters on to the end of the link. For me, it leads to My Account instead of the App page.

 

https://customer.xfinity.com/help-and-support/internet/xfinity-mobile-app/ should bring up the App page.


Thanks for the assist on that one as I had not realized the link wasn't working properly.  I edited my message this evening to update its link and it seems to be working fine now.

New Poster

Re: Does Comcast offer a VoIP phone app?

Thank you for the information. I do have voice2go and the installation was quick and painless. I'll be travelling overseas so it will be interesting to see how well this works on planes and outside the US.

Frequent Visitor

Re: Does Comcast offer a VoIP phone app?

I use it while in Mexico to call home for free over wifi! Very handy. One thing to be aware of is it's as if you are calling from your home number. So make your family aware. Also calling your home CDV number from voice to go will get you to your voicemail. So you may want to call loved ones on their cell.
Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 5 replies
  • 1415 views
  • 1 kudo
  • 4 in conversation