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Deleting registered devices

New Poster

Deleting registered devices

It will not let me sign into the mobile apps and I have no registered devices. What is wrong with this thing
Official Employee

Re: Deleting registered devices

Hi tlsouthern - 

 

The forum you are posting on is for the Xfinity Home security mobile app.  I pulled up your account & see you are not a current subscriber.  That would be the source of any log in issue with our app.  If you believe this is in error, please let me know.

 

Thanks!

 

Rachel

New Poster

Re: Deleting registered devices

Thanks, but I was referring to the TV to Go app, the Purchases app, the streaming app. All of which I try to download and sign into say I have reached my device limit yet there are NONE listed when I look on Comcast.net.

 

Official Employee

Re: Deleting registered devices

tlsouthern - 

 

Understood.  To reach out for help with the other apps, please visit those specific forums.  Xfinity TV Mobile Apps: http://forums.xfinity.com/t5/XfinityTV-Mobile-Apps/bd-p/TVmobileapp

 

Thanks,

 

Rachel